Regular servicing helps to maintain the performance of your alarm system. Security Plus provides regular alarm maintenance and repair services.

• It is important to have your intruder alarm system serviced at least once a year. Twice in a commercial environment
• Regular servicing of an alarm system ensures the system’s reliability and durability
• Insurance companies often specify that your alarm system is installed and maintained by an approved company
• It makes sense and costs less to have regular alarm servicing than breakdown repairs

Alarm Maintenance Packages

One  Annual Maintenance Visit		Two  Annual Maintenance Visits		Three  Annual Maintenance Visits
Free 7am-7pm Monday-Friday Technical Support		Free 7am-7pm Monday-Sunday Technical Support		Free 24/7  Technical Support
One FREE Back up Battery Replacement per year		One FREE Back up Battery Replacement per year		One FREE Back up Battery Replacement per year
		One FREE Emergency call out in a year		Two FREE emergency call outs in a year
Call Out Discount  25%		Call Out Discount 30%		Call Out Discount  40%
Technician appointment response next working day		Technician appointment response within  24 Hours		Technician appointment response within  8 Hours
Payment by invoice or direct debit		Payment by invoice or direct debit		Payment by invoice or direct debit
Select Plan		Select Plan		Select Plan

What Does Alarm Servicing includes:

• Check history of alarm system since last maintenance service
• Visual inspection of all major alarm components including cabling & connections where accessible for signs of deterioration or damage
• Check mains power supply including charging rates
• Check battery power supply including charging rates
• Check and Walk Test all detectors
• Check satisfactory operation of manually operated devices e.g. panic buttons
• Check, test and activate all audible warning devices – sirens, speakers.
• Check and test remote signalling equipment to monitoring station, email notification, cellular phones or TXT messaging (where appropriate)
• Make adjustments as necessary
• Repair any minor faults (where possible)
• Retrain the users on the use of the alarm system (if required)
• Log all test results and report to owner
• Return the alarm system to operational status

Questions:

What if we had our Alarm installed by another company?
If you are not happy with your current alarm supplier, we can take over your existing system repairs and maintenance.

What are the costs if we don’t have a Maintenance contract?
We can service your Home or Business Security Alarm and advise on replacement parts as required. Labour and parts as required +GST

Technical Help Support – 24/7 call out support. After hours support may incur extra charges